Cancellation & Return Policy

Cancellation Policy


Consumers have a 14-day right of withdrawal.

Right of Withdrawal
You have the right to withdraw from this contract within a period of 14 days without providing any justification.

The withdrawal period is 14 days from the date on which you or a third party you designated, and which is not the consignor, came or comes into possession of the final product.

In order to exercise your right of withdrawal, you must inform us (GRAND PINOT – Michael Halbritter, Stuerzelberg 7, 97762 Hammelburg,, Telephone: +49 (0) 15226355413) by means of a clear declaration (e.g. by post, fax or e-mail) about your decision to withdraw from this contract. You may use the enclosed sample withdrawal form, but this is not required.


You can electronically complete and submit your declaration pursuant to the instructions and corresponding forms that are available in our online return center at // (or any country/language specific amazon page). If you exercise this option, you will immediately be notified (e.g. via e-mail) of the receipt of such withdrawal.

In order to comply with the withdrawal period, it is sufficient that you send the notification of your exercising of the right of withdrawal before the end of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse you immediately, and within 14 days from the date on which the notice of withdrawal from this contract has been received by us, of all the payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery method offered by us). For such reimbursement, we shall use the same payment method that you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these reimbursement charges. We may refuse reimbursement until we have recovered the goods or until you have proved that you have returned the goods, whichever occurs earlier.

You must return the goods to us immediately or in any case no later than 14 days from the date on which you inform us of your withdrawal from this contract. The deadline is considered complied with when you send the goods before the end of the deadline of 14 days. You bear the immediate cost of returning the goods. You are only liable for any loss in value of the goods if this loss in value is attributable to non-necessary handling of the goods that arises from the checking of the quality, characteristics and functioning of the goods.

The right of withdrawal does not exist for the following contracts:

  • Contracts for the delivery of goods that are not prefabricated and whose manufacture is subject to an individual selections/specifications (such as customization) or provision by the consumer or which are clearly tailored to the personal requirements of the consumer.

The right of withdrawal is excluded or does not exist pursuant to § 312g Para. 1 in cases of distance contracts for the delivery of goods that have been manufactured according to customer specifications (in particular with individual engravings or individual printing or logos) or that are clearly tailored to personal requirements or that are not suitable for a return due to their nature.


Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and return it.)


– TO: GRAND PINOT – Michael Halbritter, Stuerzelberg 7, 97762 Hammelburg, GERMANY


I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / provision of the following service(s)


– Order on (*)/received on (*)


– Name(s) of the customer(s)


– Address of the customer


– Signature of the consumer (only in the case of communications on paper)


– Date


(*) If not applicable, delete.

Instructions concerning the right of withdrawal was created free of charge using Trusted Shops Rechtstexter (Trusted Shops Legal Text) in cooperation with Wilde Beuger Solmecke Rechtsanwälte (Wilde Beuger Solmecke Attorneys-at-Law).

Contact this seller

To return an item, please use the online return center.

If you have any questions concerning an item on your credit card or bank account, please contact Amazon. If you would like to know how to place an order, please see Amazon Help.

Amazon A-to-z Guarantee

When you place your order through Amazon, your purchase is secured with the A-to-z Guarantee. Amazon will automatically send your payments to the retailer so that you do not have to pay directly. Our A-to-z Guarantee covers the timely delivery of the purchased item and the condition upon receipt. Further Information


If you purchase a product that is defective or does not correspond to the description, you may have a right to a free repair, a replacement or a refund. Please refer to the seller’s instructions or contact the seller for further information.



The content and works created by the site operators on these pages are subject to German copyright law. The copying, processing, distribution or any kind of exploitation beyond the limits of German copyright law requires the written consent of the respective author or creator. Downloads and copies of this page are only permitted for private, non-commercial use. Insofar as the contents on this site were not created by the operator, the copyrights of third parties are respected. Contents of third parties are marked as such. If you are nevertheless aware of a copyright infringement, we kindly ask that you inform of us this. If we become aware of legal violations, we will immediately remove such content.


You can view these Terms and Conditions of Business (GTC) at or .com , and save or print them. Upon request, we can also send you a PDF version of the GTC.

You can also archive the data for your order, e.g. saving or printing the data by storing the data listed on the last page of the order process in the online shop using the corresponding function on your browser. You can also archive the order confirmation (e-mail).

Batteries must not be disposed of with household waste. You are legally obliged to return used batters. You can return the batteries to us free of charge (Grand Pinot – Michael Halbritter, Stürzelberg 7, 97762 Hammelburg) or in your immediate vicinity free of charge (e.g. in certain stores or at municipal collection sites).
Batteries are marked with a crossed-out waste bin and the chemical symbol of the pollutant, namely “Cd” for cadmium, “Hg” for mercury, and “Pb” for lead. The symbol for the identification of electrical and electronic equipment, which follows the aforementioned symbol, stands for the separate collection of electrical and electronic equipment.

Content and links on our pages

The contents of our pages were created with great care. However, we cannot guarantee the correctness, completeness and actuality of the contents. As a service provider, we are responsible for our own content on these pages according to general laws pursuant to § 7 Para.1 of the German Telemedia Act. However, according to §§ 8 to 10 of the German Telemedia Act, we, as service providers, are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that might indicate illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. In this regard, liability is only possible from the time of knowledge of a concrete infringement. We will immediately remove these contents if we become aware of any such legal violations.

In the case of links to third-party websites, the contents of which we have no influence, we cannot assume any liability. The respective provider or operator of the pages is always responsible for the contents of the linked pages.

The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete indications of an infringement. If we become aware of any legal infringements, we will immediately remove such links.

Final Provisions

The United Nations Conventions on the Contracts for the Sale of International Goods is not applicable. The law of the Federal Republic of Germany applies. The General Terms and Conditions of Business of the online shop are recognized when an order is placed.

If the customer does not have a general court of jurisdiction in Germany or in another EU member state, the court of jurisdiction for all disputes arising from this contract is our place of business.

The template that was adapted by Michael Halbritter is from GTC created free of charge using Trusted Shops Rechtstexter (Trusted Shops Legal Text) in cooperation with Wildebeuger Solmecke Rechtsanwälte.