FREQUENTLY ASKED QUESTIONS

1. Where can I buy Grand Pinot watches?

Since the manufacturing of each barrique watch is very complex and production capacities are limited, our unique watches are not available everywhere. We therefore have to select our distribution channels wisely and only select partners who also fit our philosophy. We will try to keep the list of suppliers up-to-date and make your shopping as pleasant as possible. You can find all of our extraordinarily elegant watches at www.grandpinot.de

Since almost every person now has access to Amazon, we offer a special service: We sell Grand Pinot watches through Amazon Marketplace. This means that we are responsible for production and shipment and that we do not require our customers to re-register in any of our online shops. This allows you to shop much faster and easier with us, and we can retrieve the orders once a day and put those immediately into production.

2. How long is production and delivery time?

We do not produce our watches on an assembly line. Instead we manufacture them by hand, and therefore we cannot offer to deliver a watch within a few days. Nevertheless, we strive for quick and efficient production so that you can quickly receive your barrique watch. The exact delivery times can be found on the respective watch page. If we advertise a faster delivery time, for example before Christmas, then these delivery times apply and we will do everything we can to make you happy.

3. How strongly do both the grain of the wood and the influence of the red wine differ from the individual images?

Each Grand Pinot watch is unique. The grain changes from watch to watch, as does the influence of the wine. It is a natural product, the expression of which cannot be influenced.

4. How do I set my watch?

Initial position / Manual winding of automatic watches:

The following applies only to automatic watches: You can also wind your automatic watch by hand. To do this, rotate the crown, in Position A), clockwise between your thumb and index finger approximately 20 times.

Setting the date (only for models with date display):

Carefully pull out the crown, locking it in Position B. The date can now be adjusted by turning the crown counterclockwise.

Setting the time:

Carefully pull out the crown, locking it in Position C) (please note: For clocks without a date display, carefully pull out the crown and lock it in Position B). The time can now be adjusted by turning the crown.

 

After adjustment, the watch must be returned to the initial Position (A) by pressing the crown back into its original position. Ensure that the crown has snapped into place to prevent ingress of dust and water and to ensure the maximum life of your GRAND PINOT.

5. Contest Rules Facebook – What are the rules for contests held on Facebook?

5. 1 Scope

The conditions of participation are valid for all contests that are held by Grand Pinot, Michael Halbritter, Stürzelberg 7, 97762 Hammelburg (hereinafter referred to as “Grand Pinot”). By participating, each participant recognizes the conditions of participation.

The contests are not affiliated with Facebook. All information within the framework of the contest is provided exclusively by Grand Pinot. Facebook does not provide any organizational efforts, support, sponsorship or the like; therefore, no legal claims against Facebook exist.

5.2 Participation and conditions of participation

Every natural person may participate in Grand Pinot’s contests on Facebook only if said person is at least 18 years of age and participates under his/her own name. If the participants have reached the age of 16, but are not yet of age, they may participate in Grand Pinot contests only with the consent of their parents.

Minors who are under 16 years of age and those incapable of contracting are excluded from participating in Grand Pinot contests.

Employees of the contest organizer, employees and their dependents/relatives or employees from the company participating in the contest are excluded from participating in Grand Pinot contests.

Grand Pinot reserves the right to exclude persons, at any time, from participating in the contest in the event said person violates the conditions of participation. This also applies to persons who gain an advantage over other participants through undue influence or manipulation of the contest, including those who try to do so but are unsuccessful. In the event of violations of the conditions of participation, Grand Pinot may also retroactively exclude participants from contests, withhold prizes or demand back prizes that were already won.

Participation is possible within the time limit specified in the contest description. Each participant is only entitled to participate once in the same contest.

5.3 Contest administration and execution

Prerequisite for participating in Grand Pinot contests is an action or interaction in connection with the contest, which is specified in the description of the contest. This may take place, for example, by commenting on a post by Grand Pinot on Facebook or by commenting on a post of a photo by the organizer on Facebook. The contest will be carried out during the period mentioned. All participants in the contest who meet the prerequisites for participation up to the time of the drawing will be considered for the prize. The winners of the contest will be picked at random from those participating in the contest after the end of the participation period.

Changes to or cash payments instead of the prize are excluded. Prizes are not transferable.

5.4 Prize winners

The winner will be notified by electronic means, e.g. per message over Facebook, or Grand Pinot will notify the winner via e-mail, if the e-mail address is known. In regard to the acceptance of the prize, each participant that is notified of winning shall inform Grand Pinot within four weeks after notification if the participant accepts the prize. If Grand Pinot does not receive a corresponding message within this period, the possibility of accepting the prize expires. Grand Pinot reserves the right to then select another participant as a winner and to notify the participant accordingly.

Grand Pinot is not required to determine the correct contact data if the contact data provided by the participant is incorrect (e.g. incorrect e-mail address) or if the message is filtered out by a spam filter or the message ends up in an inaccessible message box. Any disadvantages arising from the provision of incorrect contact data or technical problems in the delivery of the message (for example, incorrect e-mail address / spam filter, etc.) are borne by the participant.